If you are experiencing issues with one of our networks and haven't already done so, we recommend contacting your local cable or satellite company directly to let them know about the trouble you are having.
Please allow a couple of days for technical issues to be resolved. In the event the problem continues, please 'Submit a request' and provide the below information as well as a detailed description of the issue.
- Your name and street address
- Your cable company and their phone number
- Name of the network and/or program affected
- Specific date and time that the program aired, if it was limited to a particular program
- Is your network broadcast in standard or high-definition feed?
- If this is regarding captions, please describe the error in detail
- If you have already contacted your provider, what was their response?